Do You Handle Everything, or Can Clients Purchase Items on Their Own?
At R. Nickson Interiors, we pride ourselves on being a full-service interior design firm, which means we take care of virtually everything when it comes to designing and furnishing your space. From selecting the right pieces to ensuring they arrive on time and in perfect condition, we handle it all, so you don’t have to worry about a thing. But, what exactly does that mean for you as a client? Do you have to purchase everything yourself, or can you leave the details to us? Let’s take a closer look.
Full-Service Design: What Does It Mean for You?
Being a full-service interior design firm means that we manage the entire design process, from start to finish. We work with contractors, vendors, and suppliers to ensure everything is sourced, ordered, delivered, and installed seamlessly.
While contractors typically handle major construction materials like flooring, tile, plumbing fixtures, and other heavy-duty items, R. Nickson Interiors takes care of purchasing most of the design elements, including furniture, lighting, artwork, accessories, and soft goods.
The Role of Our Operations Specialist
One of the key components of our full-service approach is our operations specialist. This expert works directly with our trusted vendors to ensure we get the best pricing, confirm freight charges, and manage the logistics of ordering. Each vendor has its own process for placing orders, so having a dedicated person who knows the ins and outs of each vendor’s system is crucial.
Once the orders are placed, our operations specialist tracks the production and shipment of each item, ensuring everything arrives on time and without issues. When the items arrive at our warehouse, our warehouse assistant carefully inspects them for any damage. If something arrives damaged, we coordinate directly with the vendor to arrange a replacement or send a skilled repair person to fix the issue.
The Importance of Having One Person Manage It All
In an interior design project, there can be dozens of calls and emails for just one item. Managing logistics for a full design project takes time, patience, and a system. Having one person dedicated to managing this process is essential to keeping things moving smoothly. They update our project-specific tracker, ensuring that nothing gets lost in the shuffle and that you’re always up-to-date on your project’s progress.
Why Clients Don’t Need to Worry About Purchases
We understand that the logistics of purchasing furniture and décor can feel like a burden. If clients were to handle the purchasing process themselves, they would need to track and accept the deliveries, deal with any issues that arise, and manage returns or exchanges. Not to mention, they’d have to dispose of packaging and ensure everything is placed properly in their home.
At R. Nickson Interiors, we’ve perfected the system of handling purchases and deliveries for our clients, which allows you to focus on the more enjoyable aspects of the design process. Our team ensures everything is carefully placed and ready for installation when the project is complete.
Occasionally, You Might Be Asked to Purchase a Single Item
While we handle most purchases, there may be a rare occasion where we ask you to purchase a single item directly. This usually involves very specific or customized pieces that fit your unique preferences. However, this is the exception, not the rule. Our goal is to make sure you enjoy the process without stressing about the small details.
The Benefits of Letting Us Handle It
Reduced Stress: You don’t have to worry about chasing down deliveries, dealing with damaged goods, or coordinating logistics.
Quality Control: Our operations specialist ensures everything is up to our high standards, minimizing any risk of mistakes.
Time-Saving: By managing every step, we save you time, so you can focus on your daily life and let us take care of the heavy lifting.
Expertise: We know how to get the best prices and work with the most reliable vendors, ensuring that you get the highest quality materials and furnishings.
Conclusion: Let Us Handle the Details, So You Don’t Have To
At R. Nickson Interiors, we’re here to ensure that your design project runs smoothly from start to finish. From selecting the perfect pieces to managing the logistics of purchasing, deliveries, and installations, we’ve got it covered. We want you to enjoy the process and see your vision come to life—without the stress.
If you're ready to create a beautiful space and want to leave the details to the experts, contact us today for a consultation.
